Archive for the ‘Business’ Category

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Website Usability Testing: Guide To The Best Free Tools And Services

In Business,Web on March 13, 2010 by Benton Barnett

If you work in web development then you know how easy it is to focus too much on the process and lose track of the end goal. Testing usability might make sense to you and I, but may seem cryptic or unnecessary to your clients. Communicating the benefits of good testing can be difficult. This list of freely available usability testing tools gets down to the brass tacks and describes testing in a direct, business oriented way.

Website usability testing is indeed a critical component of any effective online publishing strategy. When properly utilized, usability testing allows you to effectively scan and rapidly identify which are the critical issues to be addressed in your web publication that can improve legibility, the time visitors spend on your website or the ability to turn offers for products and services into actual conversions.

Not only does the article talk about the benefits, but outlines how best to use the tools and also which tools to use.

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The Single Sign On

In Business on March 12, 2010 by Benton Barnett

The Daily WTF posted a great anecdote that illustrates the need for clear communication between clients and contractors and why contractors shouldn’t be afraid to ask ‘why.’

“Now just so we’re clear,” Craig responded, “by ‘impossible’, you actually mean ‘a big pain in the ass’, but you’re a smart guy who can make it happen, right?” That drew a few chuckles from the handful of other coworkers who joined them in the conference room, but Gerald just sighed.

“No, Craig, by impossible, I mean impossible. Not doable. Can’t be done. Im-poss-i-ble. Well I mean, unless you can somehow change the underlying structure of the way everyone communicates on the Internet.”

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Your new job

In Business on March 12, 2010 by Benton Barnett

Bud Caddell compares chess and business. He points out the value of discovering and experimenting with new strategies as a way to remain relevant not only in your market but also in your job.

Just as in chess, there’s no optimal strategy for navigating a market – your best course of action is to make predictions, collect insights, and explore successful strategies outside of your company and bring them in.

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Attention Is the Real Resource

In Business,Web on March 10, 2010 by Benton Barnett

Gruber nails it on the discussing over full text RSS feeds: full text RSS feeds

A reader asking for a full-content RSS feed is a reader who wants to pay more attention to what you publish. There have to be ways to thrive financially from that.

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Six Ingredients for a Good Online Comment

In Business on March 8, 2010 by Benton Barnett

This list of Ingredients for a Good Online Comment works well for any kind of online communication.

  1. A dash of brevity. Nobody wants to read through pages of verbiage. Blog posts are meant to be short, and comments are meant to be shorter. When I see a really long comment, I wonder if the writer isn’t a little overly devoted to his or her idea and how their time is being allocated.
  2. A heaping tablespoon of clear and grammatical expression. Okay, I'm a professor, but when I see spelling and grammatical mistakes — even online — I discount the rest of the message. This is not entirely fair to non-native speakers of English, so I sometimes discount this factor a bit for exotic-sounding names.

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iPad apps are going to change desktop UI for the better.

In Business on March 6, 2010 by Benton Barnett

Matt Gemmell posted a brilliant article about developing iPad apps and how to correctly us their built in UI elements. A lot of what he says rings true for a lot of user interface design, especially in the desktop world.

Feature-creep or bloat is the bane of desktop software. Any application with a non-trivial feature set isn’t fully used by most of its users; that’s pretty obvious to anyone who has ever used Microsoft Office or Adobe Photoshop or even the iWork apps on the Mac. There are plenty of features there which you’ll never touch, and would probably never miss if they were gone.

Most users need only a small set of features, and software is better when it’s focused. A nice side-effect of focused software is that the UI is easier to design and comprehend (because there’s less of it, and it’s more obvious why each thing is there). The trick is to figure out which small set of features are actually important, and implement only those.

There is a lot of wisdom in the article, certainly worth your time if you work in, around or near software development.

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Who Says You’re A Great Lover?

In Business on February 27, 2010 by Benton Barnett

I found this on the internet: Who Says You're A Great Lover?

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How to Kill Innovation: Keep Asking Questions

In Business on February 26, 2010 by Benton Barnett

An interesting article about how to kill innovation. We’ve all seen it happen, and have all had it happen to us. Too many questions and not enough action kills new ideas.

Taking the time to answer “What about…” questions doesn’t bring you any closer to achieving the goal of creating booming growth businesses.

Substitute early action for never-ending analysis. Figure out the quickest, cheapest way to do something market-facing to start the iterative process that so frequently typifies innovation. Be prepared to make quick decisions, but have the driver of the decision be in-market data, not conceptual analysis. In other words, go small and learn.

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The Sexy Case of the Disappearing Apps

In Business,Web on February 25, 2010 by Benton Barnett

Recently, Apple removed a handful of sex themed application from the iPhone app store. They removed, as far as I can tell, all low quality apps that exploited women. ‘Low quality’ in that last sentence should be implied by the fact that the application were exploiting women, specifically bikini clad women.

Gruber posits that this move is about branding:

But, still, Apple sees the App Store as an extension of the Apple brand. That’s why flat-out pornography has never been and never will be allowed. You can walk into a Barnes and Noble and buy a copy of Maxim, but you won’t find a copy of Hustler. Not because Hustler wouldn’t sell, but because selling pornography goes against the Barnes and Noble brand.

I think what Apple was getting squeamish about wasn’t the sexy apps themselves, but the cheesiness that the sexy apps (and their prominence in best selling lists) was bestowing upon the general feel and vibe of the App Store. One thing I wasn’t aware of before the recent crackdown was the degree to which these apps were seeping into various non-entertainment categories. E.g., like half the “new” apps in the “productivity” category featured imagery of large-breasted bikini-clad women.

I agree, this is about image. Using sex to sell your application isn’t in line with Apple’s branding. Low quality software also isn’t in line with Apple’s branding. Neven Mrgan explains:

The most popular section of The App Store is the Top 25, and other Top Lists. [...] Unless Apple significantly betrays what the word “Top” means in this context, they’re powerless to stop the influx of crass, experience-cheapening apps into these invaluable portals.

And I bet that bugs them. A lot. These days, when Apple’s aesthetically-minded, Disney-friendly thinkers visit their shiny new playground, they see a whole lot of dead grass, rusted swings, sharps and used condoms. They’re acting as impulsively as they are because it drives them crazy.

Personally, I’m glad. Those applications cheapened the experience. They showed that scammy, unless apps exist and put them right up front in an attention grabbing way. It has nothing to do with the content, these apps were pure novelty. I feel like the app store should have stricter quality control and this is a step in the right direction.

The real issue here is that people have no other way to get application onto their iPhones. This is the tricky part, Apple needs to allow people to put unapproved apps onto their phone. I may not want jiggly boobs on my phone, but I’m sure there are people that are. I don’t want to create applications that only shows bikini clad women but there very clearly are people who want to do this and they should be allowed to. It should just stay out of the app store and be put somewhere else, preferably next to the fart apps.

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How Are You Trying To Change Your Reality?

In Business on February 25, 2010 by Benton Barnett

I found this on the internet: How Are You Trying To Change Your Reality?

Every project should start with this question.

What specific valuable outcomes are we trying to achieve?

Specific as in crystal clear, unambiguous, jargon-free, and measurable.  …

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